Remote signature verification:
Users can complete remote video-based identity verification through the mobile app or mini-program, enabling online identity verification services such as securities account opening, credit card applications, and business matter verification
AI Self-Service Dual Recording:
A fully self-service dual-recording mode, where no agent assistance is required; customers can complete all business transactions of financial products entirely on their mobile devices, with the entire process being synchronized and recorded in the cloud
VTM video communication:
Users can connect to headquarters agents via VTM terminals at financial institutions and remotely complete various business procedures through video, expanding the service scope of offline VTM terminals
Insurance damage assessment:
Users can connect one-on-one with insurance adjusters via mobile devices for remote inspection and damage assessment, ensuring controllable business processes and supporting quality inspection traceability
Video customer service:
Users can call customer service through mobile apps, mini-programs, portal websites, and other channels to achieve comprehensive financial consulting services online, and it can also be compatible with traditional call center systems
——Product advantages——
Ultra-HD audio and video:
48kHz full-band sampling provides users with an ultimate high-definition audio experience, supporting up to 4K resolution. Under the same picture quality, the video has a lower bitrate
Flexible recording layout:
Supports single stream and mixed stream recording. Mixed stream recording can have a fully customizable layout, supports watermarks and timestamps, and meets financial regulatory requirements
Perfect queue system:
Supports queuing features such as call queuing, agent grouping, queue priority, agent priority, VIP queues, jump queuing, automatic/manual assignment, and queue information pivoting, providing a comprehensive remote financial solution
Support private deployment:
The entire system can be privately deployed within the internal network of financial institutions, ensuring that critical data does not leak out. Signal dynamic token authentication, end-to-end encryption for media streams, secure with guaranteed protection
